Storms can push water into a property from several directions at once: through the roof, around windows and doors, and up from the ground into the basement.
We help Kitchener property owners remove rainwater, dry affected areas and clean up after storm-related water intrusion. Exterior repairs such as roofing should be handled by the appropriate trades.

How storms cause water damage
- Roof damage and missing shingles
- Ice dams during winter freeze-thaw cycles
- Overflowing eavestroughs and downspouts
- Wind-driven rain through windows and doors
- Overland water entering basements
How the process works
- 1
Secure
Temporary measures like tarps should be arranged to stop more water entering.
- 2
Assess
Interior damage is assessed and documented.
- 3
Remove water
Water is extracted from floors and affected materials.
- 4
Dry
Drying equipment is used on walls, ceilings and floors.
- 5
Clean up
Affected areas are cleaned and repairs are scoped.
Safety information
- Stay off roofs during and after storms.
- Watch for downed power lines outside and report them to Kitchener-Wilmot Hydro.
- Avoid rooms with sagging ceilings.
Serving Kitchener properties
Waterloo Region regularly sees intense summer thunderstorms and heavy spring rain. Ice dams also form on many Kitchener roofs during winter thaws.
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