Water often travels further than it looks. A stain on a ceiling or a soft spot in a floor can be a sign of moisture spread across a much larger area.
A water damage assessment uses moisture meters and careful inspection to map where water has gone, which materials are affected and what restoration may be needed.

Signs you may need an assessment
- Stains or discolouration on ceilings or walls
- Bubbling paint or peeling wallpaper
- Warped or cupping floors
- Musty odours
- A recent leak that seemed to dry on its own
- Higher-than-usual water bills
How the process works
- 1
Discuss
We learn what happened and what you have noticed.
- 2
Inspect
Visible damage is examined throughout the affected area.
- 3
Measure
Moisture meters check walls, floors and ceilings for hidden water.
- 4
Map
The extent of moisture is documented.
- 5
Recommend
We explain findings and possible next steps.
Safety information
- Do not open walls or ceilings yourself if you suspect water or mould behind them.
- Musty odours can indicate mould. Limit time in the area until it is assessed.
Serving Kitchener properties
Kitchener homes see wide seasonal swings in temperature and humidity. Hidden moisture from small leaks can go unnoticed for months, especially in basements and behind finished walls.
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