Basements are the most common place for water damage in Kitchener homes. Water can enter through foundation cracks, floor drains, window wells or a failed sump pump, and finished basements with carpet, drywall and insulation can absorb a lot of it quickly.
We remove standing water, assess the materials that were affected and dry the space so your basement can be cleaned and repaired.
Why basements flood
- Sump pump failure or power loss during a storm
- Sewer backup through floor drains
- Water seeping through foundation cracks
- Clogged or damaged weeping tile
- Water heater or laundry appliance failure
- Window wells without proper covers or drainage
How the process works
- 1
Find the source
Determining whether water came from groundwater, plumbing or sewer affects how cleanup proceeds.
- 2
Extract water
Standing water is pumped and extracted from floors and carpets.
- 3
Remove wet materials
Carpet pad, lower drywall and insulation may be removed where needed.
- 4
Dry the structure
Dehumidifiers and air movers dry framing, concrete and remaining materials.
- 5
Clean
Surfaces are cleaned and the area is prepared for repairs.
Safety information
- Do not enter a flooded basement until you know the power to that area is off.
- Check whether water came from a sewer drain. If so, treat it as contaminated.
- If you have a sump pump, check that it is plugged in and running once it is safe.
Serving Kitchener properties
Many Kitchener neighbourhoods built between the 1950s and 1980s have basements with older drainage systems. Heavy rainfall in spring and late summer is a common trigger for basement flooding in these homes.
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